Privacy Policy

This Privacy Policy explains what information WiseMitra ("we", "us") collects when you use wisemitra.com, and how we use it.

1. Information We Collect

• Name (optional) — used to personalize your receipt and to mark your copy of the book
• Email address (required) — used to deliver your download link and order confirmation
• Mobile number (required) — used for order support and payment verification

We never see or store your card, UPI, or bank details — payment is handled directly by our payment partner, Razorpay.

2. How We Use Your Information

• To process your order and deliver your ebook
• To send you your receipt, download link, and any order-related support communication
• To mark your copy of the book with your name/email, to protect against unauthorized sharing
• To respond to support requests you send us

We do not use your information for unrelated marketing, and we do not sell your personal information to anyone.

3. Sharing of Information

We share order and contact details only with Razorpay, strictly to process your payment. We do not share your information with any other third party except where required by law.

4. Data Retention

We keep order and customer records for as long as needed to support you, honor download access, and meet our accounting and legal obligations.

5. Cookies

Our site uses minimal, functional cookies needed to complete checkout. We do not use tracking cookies for advertising.

6. Your Rights

You can ask us to access, correct, or delete your personal information at any time by writing to care@wisemitra.com. Note that deleting an account's data may affect your ability to re-download a previously purchased book.

7. Security

We take reasonable technical measures to protect your information, but no online service can guarantee absolute security.

8. Children's Privacy

WiseMitra is not directed at individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with a new "Last updated" date.

10. Contact

Questions about this policy? Reach us at care@wisemitra.com or see our Contact Us page.